In Case of Accident
Call Jupiter Auto Insurance, but FIRST:

Stop.

It is illegal to leave the scene of an accident. However, if your vehicle poses a hazard where it is, and can still run, try and move it to the side of the road. If you can’t, you will need to leave it as soon as possible. Turn off the engine, shift your car into park. Take a breath. Check that you’re safe before opening the door. If you have passengers, check on them.

Notify other drivers.

Turn on your hazard lights, if you have road flares or cones, use them.

Notify the authorities.

If anyone is hurt, even with a minor injury, call 911. In most states, you must notify the police.

Do not attempt to move anyone who is injured unless they are in immediate danger of further injury.

Review the scene, ask witnesses to stay.

Providing accurate information when the police arrive is critical. If you don’t know the answer to a question, say you don’t know. Don’t try to improvise an answer. If there are witnesses who will not wait for the police to arrive, take down contact information.

Exchange information with the other driver.

The police usually take all this information, but if the police do not respond to the accident you will need the other driver’s information. Exchange the names, addresses, and telephone numbers of everyone involved in the accident. Ask to see the insurance card of each other vehicle and offer to let other drivers see your card. Record the information.

Document the damage.

If you have a camera or a camera on your cell phone, take pictures of both vehicles, the damage, and any injuries, even minor. If you can’t take photographs, write everything down. Make sure to record the make, model, and license plates of all vehicles.

Seek medical attention if needed.

If you think you may be hurt, get checked by a medical professional.

Notify us.

We are here to help you with your claim, no matter the fault. The sooner we know about your accident, the better.

If you have an auto insurance policy with Jupiter Auto Insurance and need to report a new claim:

  • Arkansas, Oklahoma, and Tennessee Residents please call: 855-280-5642
  • Alabama and Georgia Residents please call: 800-293-2532
  • You can report a claim 24/7 via the Internet by clicking here.
  • Our office is open from 7:00 am to 5:00 pm Central Time Monday through Friday.

If you have an auto insurance policy with Jupiter Auto Insurance and need to report a new claim:

  • Report your claim 24/7 via the Internet by clicking here.
  • Arkansas, Oklahoma, and Tennessee residents please call: 855-280-5642
  • Alabama and Georgia residents please call: 800-293-2532
  • Our office is open from 7:00 am to 5:00 pm Central Time Monday through Friday.